In this engaging fireside chat, Huntley A Lawrence (managing partner and CEO of HAL Strategy, and former COO of the Port Authority of New York and New Jersey) and Luuk van Mourik (director at Turner & Townsend) will share their insights and experiences in developing world-class terminals. The discussion will navigate the journey of large terminal programs from design and program setup to the complex process of transitioning into operations and beyond. A special focus will be placed on the challenges encountered from both an owner’s and a delivery partner’s perspective, along with the diverse delivery models commonly applied across the industry. Huntley and Luuk will also delve into the level of control required to successfully manage transformative airport programs. They will discuss the balance between decision-making and execution, emphasizing how data-driven decision-making and leadership adaptability are critical to achieving the long-term goals of airport owners and end users. Drawing from their joint experiences, the speakers will reflect on lessons learned, strategies to overcome common obstacles and practical solutions to tackle similar challenges in the future.

AVs aren’t just futuristic concepts – they’re here, they’re working and they will change how airports operate globally. But what’s real progress versus just hype? And, more importantly, how can airports actually deploy AVs in a way that delivers efficiency, safety and positive ROI? This session cuts through the noise with tech and trend updates – the latest breakthroughs in AVs for airports; global project spotlights – what’s working, what’s not and what we’re learning; and a blueprint for success – how to move from idea to deployment without wasting time or money. If your airport is thinking about AVs – or wants to stay ahead of the curve – this is the session to attend.

Turnarounds are highly complex, interdependent processes involving multiple stakeholders, including airports, airlines and service providers. In fact, an estimated 40% of primary delays originate from the turnaround itself. However, many attempts to optimize turnarounds fail due to data inconsistencies or a complete lack of reliable information. To drive next-level, data-driven ground operations, ZeroG, the data and AI expert of the Lufthansa Group, has developed Seer – an AI-powered turnaround monitoring solution. In this presentation, we will demonstrate how Seer leverages AI to monitor turnarounds in real time, how its insights can be used to enhance operational efficiency and reduce delays, and how you can get started with our solution to transform your ground operations.

As the aviation industry is on the cusp of the artificial intelligence (AI) boom, the presentation will explore the transformative role of AI in enhancing sustainability within airport operations. It will highlight how AI technologies optimize resource management, reduce energy consumption and improve waste management practices. By analyzing data from various sources, AI facilitates smarter decision-making, enabling airports to minimize their carbon footprint and enhance operational efficiency. Ultimately, the integration of AI in airports paves the way for a greener and more efficient aviation industry.

The future of airport efficiency is not one-size-fits-all—it’s a journey. Pattern is leading the evolution of baggage handling and ground operations with an ecosystem of robotics and intelligent automation. Pattern's solutions adapt to dynamic airport environments, ensuring resilience, efficiency, and visibility at every stage. Come learn about Pathfinder, Pattern's autonomous shuttles that are transforming baggage and cargo movement with smart routing, remote operation, and endless use cases for process efficiency. Pulse, the command center for ground fleets, harnesses automatic dispatching, historical analysis, and predictive resource planning to optimize every move on the tarmac. For operators using traditional vehicles, Co-Pilot enhances routing and workforce efficiency with intuitive, app-based guidance. Wherever you are on your journey to automation, Pattern is ready with tailored solutions to drive value every step of the way. Join us in bringing harmony to airport operations!

This presentation will explore the cutting-edge technology and innovative solutions behind Kelowna Airport's new fleet of cleaning robots. These state-of-the-art machines are designed to enhance the efficiency and effectiveness of airport cleanliness, ensuring a pristine environment for travelers and staff alike. It will delve into the advanced features of these robots, including their autonomous navigation, real-time data collection and eco-friendly cleaning methods. Additionally, it will discuss the positive impact these robots have had on operational efficiency, cost savings and overall passenger experience. Join the discussion to discover how Kelowna Airport is leading the way in airport innovation and setting new standards for cleanliness and sustainability.