Passenger Terminal CONFERENCE:

Get ready to be inspired – we’re dedicated to bringing you the best of the airport industry!

A prestigious conference that was first held in Hamburg in 1998, it has grown to become a staple for aviation industry leaders and influencers. Expect to meet with 1,750+ conference attendees from around the world, featuring board members, CEOs, managers, and their teams.

Future vision:
Dive into the future of airports where transformative innovation takes center stage. Explore everything from airport design and development through day-to-day operations with in-depth case studies and insights from some of the world’s most ambitious projects.

Interactive and educational:
The conference includes panel discussions, Q&As, and a diverse range of topics each day fostering a free exchange of innovative ideas and solutions.

Experts and topics:
More than 400 speakers from leading aviation authorities, airports, airlines, regulators, consultancies, and associated businesses will share their knowledge covering the latest trends and issues in the passenger terminal industry. See who spoke in 2024 here.

Network with peers:
This influential event is more than a conference; it’s a high-quality networking hub. Paired with one of the industry’s largest exhibitions, it’s a must-attend for senior executives and key decision-makers in the passenger terminal sector.

Conference track topics will include (not be limited to):

Please note some tracks may be combined

• Accessibility and assisted travel
• Advanced air mobility (AAM), vertiports and infrastructure
• Airport business management
• Airport cities, regions, and transport connections
• Airport design, planning and development
• Airport design, planning and development – Middle East and Asia Pacific
• Automation, autonomy and robotics
• Aviation security, technology, process and people
• Commercial development, retail, F&B, concessions, and experience
• Customer service, passenger, and workforce experience
• Digital identity and wallets in travel
• Environment and sustainability
• Facilities management and safety
• Future airports
• Increasing airport capacity and flexibility
• Management and operations - increasing capacity and efficiency, airside
• Technovation: AI, innovation, and digital transformation
• Technovation: baggage, systems, and integration
• Technovation: passenger journey – seamless, touchless

Your delegate badge will entitle you to enter any conference track with a great mix of presentations, panel discussions and Q&A, and include full hospitality on the day/s you’ve booked for, with early morning networking with coffee and pastries, refreshment breaks and networking lunches with a variety of international cuisine. There will be an event app to download* to organise your schedule for the conference, network pre-event and arrange meetings. Once your pass is booked and paid, you'll receive a FastTrack code to print your delegate badge off on arrival at the venue and you'll have complimentary use of the cloakroom to store your belongings. You will receive access to the presentations** via a secure download portal shortly after the conference – we’ll email you with the portal address and your unique login once it’s ready.

You can attend both the Opening Day Party and the SKYTRAX World Airport Awards ceremony and celebration which will be presented live in the expo hall, not to mention benefit from the amazing networking opportunities throughout the conference and exhibition! Entry to the exhibition hall is included on all three days even if you only booked a one- or two-day delegate pass.

*App email will be sent out when it’s available for download **Subject to speaker approval

Passes – frozen at 2024 prices!

*Last-day passes are available for April 10 only, and cannot be transferred to other days