Vijaykumar Dayinde
With a wealth of experience, Vijay plays a key role in formulating the IT strategy, delivering key Airport 4.0 transformation projects as well as other digital initiatives providing a seamless guest experience at Malaysia Airports. Spearheading the IT ecosystems across all Malaysia Airports airports, Vijay ensures all business and technical operations of the IT division. He leads the team in adopting new edge technologies, bringing agility to the work model.
Day -
2 - Technovation - 15:30 - 16:00
Facilitating the adoption of seamless travel at Malaysia Airports
Passengers traveling through Malaysia's five (5) international airports are now benefitting from a major upgrade to their passenger processing technology. Hear how increasing self-service, reducing queues and improving baggage handling have transformed their terminals.
The audience will learn:
- How to best facilitate the adoption of seamless travel with airlines and passengers alike
- Consider your change management process when onboarding airlines and travelers for biometric passenger processing
- Operational benefits of seamless passenger processing systems – improvement in passenger throughput, increased efficiency at boarding, on-time aircraft turnaround
- The importance of partnership when collaborating with airlines, airports and border control for a seamless passenger experience
