Andrew McClumpha

Andrew is director of standards and practices for InterportPolice.  He has over 25 years of experience in aviation and transportation security. His functional expertise lies in human factors, organizational effectiveness, and operational efficiency. He has developed guidance and solutions for the aviation security industry on workforce optimization, SeMS, and security officer motivation. Andrew was a member of ICAO’s training working group and ACI’s World and European security committees for many years.

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Panel discussion: Human-factor principles in airport security

This panel will explore the vital role of human factors in aviation security. As security threats evolve, making sure that the aviation security workforce is supported by the organization, has a working environment that enables optimal performance, and that the technology systems are designed with user requirements in mind has never been more important. The panel will discuss the challenges and barriers to ensuring that the security workforce is recruited and selected for the diverse range of roles and responsibilities, trained to required competency standards and able to deliver effective and sustainable performance within an organization and culture that supports workforce professionalism.

The audience will learn:

• How human factors considerations can improve operational efficiency
• The benefits of a highly motivated workforce and the consequences of a poorly motivated workforce
• Best practices in creating a security culture that prioritizes workforce well-being and operational efficiency
• How human factors can support the deployment and use of technology systems
• Financial consequences of not applying human factors