Bernardo Gogna
Bernardo leads Toronto Pearson's airport development and technical services team and is responsible for all design, construction, engineering, asset management, facilities maintenance, environmental services, and energy/utility management. Before this, Bernardo’s work spanned more than 30 years of experience in major aviation infrastructure development internationally, including at Doha, Istanbul, Amsterdam, Los Angeles, and Philadelphia, plus other non-aviation projects. Bernardo is an architect and holds a master’s degree from Politecnico di Milano and Pratt Institute NY.
Day -
1 - Airport design, planning and development - 09:05 - 10:05
Panel discussion: Gateways to the Americas – challenges and opportunities of hub
Gateways across the Americas, from Canada and the USA in the north to Colombia, Peru and Argentina in the south, are embarking on major expansion programs to meet capacity demand. Such major capital programs at existing airports result in challenges when it comes to the goal of simultaneously retaining/enhancing customer and stakeholder satisfaction. The panelists will share examples and case studies illustrating how this delicate balance will be addressed in the coming years in the plans and designs at their respective airports.
The audience will learn:
- Challenges of airports in the Americas
- How to balance capacity expansion and customer experience at operational airports
- Case studies from leading hub airports
- How to put customer experience at the heart of planning and design
- Smart planning of airport development to safeguard ongoing operations
