Mark van Doorne

Mark is part of the team delivering KSIA, which is set to become the gateway to Saudi’s Vision 2030, Expo 2030 and the 2034 World Cup. As an aviation enthusiast with a background in advisory, design and masterplanning, Mark drives positive and long-lasting change across the sector. He encourages social, environmental and technological innovations and initiatives that will enable development in a sustainable and responsible manner.

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Maximizing independence and enhancing user experience with inclusive design

We will introduce the groundbreaking planning and design-integrated approach undertaken at KSIA, which will redefine the aviation sector's response to persons with reduced mobility and the provision of special assistance for disabled people. How end-user requirements relating to age, disability, gender, pregnancy and maternity, and religion or belief, are being integrated seamlessly at KSIA to create a people-focused, welcoming, usable, relevant and futureproofed airport environment will be explained. This first-of-its-kind methodology will significantly reduce demand for management interventions – special assistance – maximizing independence and enhancing the end-user experience.

The audience will learn:

• Inclusive design – making airports work for people
• The five principles of inclusive design
• Maximizing the number of people who can travel independently through and use the airport
• Futureproofing
• Generate efficiencies throughout design and operation