Richard Moxon

Rich is a former course director for the MSc in airport planning and management and leads the MSc taught module in airport operations. He also contributes to the planning and delivery of postgraduate teaching and professional development in many other subject areas. Previously he worked at London's Gatwick and Heathrow airports, where his roles included corporate research, terminal product management, terminal development, and operational duty management (both airside and landside).

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Panel discussion: Developing the airport workforce

This discussion will begin with how we attract, then develop and retain the airport workforce. The panel will come with similarities and differences and concrete examples of how they have implemented solutions in their airports. The discussion will also touch upon the hot topic of succession planning and new approaches to learning and development.

The audience will learn:

• Attracting workforce approach applied to concrete airport examples
• New ways to develop the workforce applied to concrete airport examples
• New ways to retain the workforce applied to concrete airport examples