Audur Sveinsdottir

Audur is a strategic and humanistic leader with a passion for the well-being of employees, effective change management, and continuous improvements. With a background in science and years of experience in management in various disciplines such as manufacturing, service, and technology in the aluminum, fisheries, and airport environments, she aims to implement strategic improvements using conscious and constructive methods.

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Preparing for the innovative future of airport security by changing the culture

In an airport environment where the future continuously calls for innovation, the key enabler for successful transformation is a company culture where constructive behavior is valued. In 2021, Isavia, the operator of Keflavik International Airport in Iceland, started a journey of improving employee culture through cascading leadership. This talk will give an insight into how employee culture can negatively affect the process of change, and how an investment in transforming a defensive employee culture into a constructive one had a significant impact on employee satisfaction and consequently the process of change.

The audience will learn:

• How company culture affects implementation of innovative changes
• Method of changing culture within the company
• Results of cultural journey on employee satisfaction link with customer satisfaction

Panel discussion: Evolving workforce demographics and recruiting/training/retention in AVSEC