Speaker Details

Steve Bogg
Heathrow Airport

Steve Bogg

Steve is a program leader with extensive experience in the airline and aviation industry. Skilled in negotiation, business planning, sales, management, and continuous improvement, he brings a strategic approach to every project. A graduate of the University of Bedfordshire, Steve excels in program and project management. On weekends, he manages a youth football team, combining his professional expertise with a passion for mentoring and leadership, making a positive impact both on and off the field.
Day - 1 - Commercial development – retail, F&B, concessions and experience - 17:00 - 17:30

Creation of a new front door for Heathrow Terminal 4

MSCP4 is the ‘front door’ to T4 for passengers arriving by road, providing drop-off, pickup and short-stay parking facilities. The facility is approaching its 50th anniversary and, with customer needs evolving, is in urgent need of replacement. The project represents one of Heathrow’s largest H7 capital investments. MSCP4 will be replaced with a new facility that enhances the passenger experience, drawing upon innovations in sustainable and accessible design and delivering enhanced commercial revenue. It is a complex logistical challenge to demolish and rebuild MSCP4 while keeping T4 fully open and minimizing disruption to colleagues and passengers.

The audience will learn:

  • Large-scale airport development designed to enhance commercial revenue
  • Delivery of a complex project while maintaining airport operations
  • Sustainable and accessible design
  • Incorporation of modern methods of construction
  • Complex stakeholder consultation and management