Melissa Conley
Melissa is the TSA executive director for capability management and innovation for the office of requirements and capabilities analysis (RCA). She provides enterprise oversight for TSA operational capabilities throughout their lifecycle to ensure proper resourcing and alignment with DHS and TSA strategies and priorities. Melissa leads the integration of materiel and non-materiel capabilities into the security architecture and drives innovation efforts with stakeholders to enhance operational capabilities and develop efficiencies.
Day -
3 - Aviation security, technology, process and people - 10:05 - 10:50
Panel discussion: Leveraging technological innovation to enable seamless travel
Five years after the COVID-19 pandemic began, traveler volume continues to rise to new heights. Government and industry are faced with unprecedented consumer demand. Despite significant investments and successful innovations, travel infrastructure and security regulators are under pressure to vet and screen record numbers of travelers within time and space constraints. Meanwhile, disruptive forces like AI, open architecture, cloud, and digital identity offer new opportunities to enable seamless global travel through next-generation, data-driven solutions. This expert panel brings together a cross section of key stakeholders to chart the path forward for the future of travel through purposeful, mission-driven market disruption.
The audience will learn:
- Transform the market through standards, open architecture, and shared product approach to build holistic, cyber secure, plug and play solutions.
- Deploy a tech-empowered workforce with the digital tools, data, and AI-enabled systems they need to process record numbers of travelers.
- Accelerate traveler vetting and screening through AI and Cloud to enable scale, speed, and data sharing for security and efficiency.
- Enable travelers to go from reservation to destination through usable, personalized, privacy-preserving solutions using AI, mobile, and human design.
