Roberto Martín Davara
Roberto is responsible for the passenger experience within the Aena network, including 46 airports and 2 heliports in Spain. Applying a holistic data-driven approach, he and his team work towards setting new standards in the airport experience. He is a member of the ACI World’s ASQ Subcommittee and the ACI Europe’s Facilitation and Customer Services Committee. Roberto holds a degree in Aeronautical Engineering (MSc) and loves traveling the world.