Maurice van Hooff

Maurice studied aircraft and aviation engineering, followed by an honorary track of aviation management. He worked for an aircraft handling agency (Aviapartner) for six years and had various other jobs at airports. Personal fact: Maurice could have been an international rugby player but due to a serious injury that dream never came true.

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Relieving the lifting load for aircraft handlers

Schiphol was looking into various lifting aids. Due to laws related to working conditions, Schiphol had to invest in better working conditions for everyone on the airport – as soon as possible. We had to improve working conditions while pilots and testing were still going on. Various items were procured, installed and modified on the spot. Within a really short timeframe, we had to break through the long processes of project management at a large airport, install untested lifting aids and develop, engineer and install them on the spot, collaborating with various stakeholders and trusted partners.

The audience will learn:

• The importance of taking accountability for all personnel, also from other companies
• Managing expectations with stakeholders
• How to get things done at a large airport
• Creating tailor-made solutions with standard products

Are quick wins being overlooked while awaiting full baggage automation?

While fully automated baggage handling is the future, today’s solutions often fail to scale effectively. Airports and handlers face challenges in retaining and recruiting staff, improving working conditions and enhancing the overall efficiency of baggage handling, all of which directly impact aircraft turnaround times, passenger satisfaction and infrastructure utilization. How can we better optimize our current baggage systems to increase efficiency, reduce baggage damage and improve working conditions, all while preparing for future growth and protecting our infrastructure investments?

The audience will learn:

• How to protect your current investments while increasing system capacity
• How to remain productive while enhancing working conditions
• Immediate improvements in baggage handling while awaiting full automation
• The key business drivers behind optimizing baggage handling systems