Speaker Details

Karin Gylin
Swedavia Airports

Karin Gylin

As head of strategic development and innovation, Karin leads the work to strengthen innovation at Swedavia's 10 airports. She drives two strategic development initiatives: digital transformation and multimodal mobility hubs of the future. Karin works across all parts of Swedavia and with external customers and partners to accelerate change from the early stages of exploration to business development and implementation. Outside of work, Karin loves cross-country skiing.
Day - 1 - Technovation - 13:45 - 14:15

Putting people and culture at the heart of digital transformation

As digital transformation and innovation is accelerating within the aviation industry, we are all seeking to maximize the value from data and new technology. At the heart of this value creation are people. People need to embrace innovation and need to use the new solutions and data in order to create value. Swedavia has been working actively for several years to promote a culture of innovation and a culture where employees are open and empowered to use new digital solutions and data as a part of their daily work.

The audience will learn:

  • How Swedavia is working to build a culture of innovation and digital- and data-driven airports
  • Examples of specific actions to empower the people and enhance the culture
  • Cross-company collaboration for a data-driven culture
  • Democratization of data and how business intelligence is supporting access and use of data
  • Key learnings on motivators and obstacles in establishing a culture


Day - 1 - Future airports - 09:00 - 17:30

Panel discussion: Innovation beyond technology

This panel will explore non-technology-driven innovation—creative approaches that transform operations, improve passenger experiences, and drive resilience in an evolving industry. From enhancing customer service and streamlining processes to fostering stronger partnerships and empowering teams, our panelists will share real-world examples of how airports and airlines are leading meaningful change without relying solely on tech. We’ll dive into topics like operational excellence, sustainability initiatives, redefined business models, and community engagement, showcasing the power of human-centered solutions.