Speaker Details

Brett Hartle
HNTB

Brett Hartle

Brett is an accomplished aviation architect at HNTB, specializing in innovative airport facility design. With over two decades of experience on both the consulting and the client side, he integrates technology and sustainable practices with pragmatism to enhance the passenger experience and operational efficiency. His collaborative approach and insight into aviation trends have fostered successful partnerships at US airports. Prior to joining HNTB, Brett served as director of design at Denver International Airport.
Day - 2 - Commercial development – retail, F&B, concessions and experience - 10:05 - 10:35

Elevating experiences: adapting to market, tailoring to passengers at DEN

Explore Denver International Airport’s US$2.5bn Concourse Expansion Program, focusing on its Concessions Development Plan. This presentation examines the creation of resilient, commercially viable concession nodes tailored to evolving market demands and passenger preferences. Presenters will discuss the alignment with the Concessions Masterplan, covering key requirements, analytics, design strategies and industry market outreach. Attendees will gain insights into effective development strategies and witness the successful execution of a concession node – highlighting how thoughtful design enhances the passenger experience while accommodating market variables. Join us to discover innovative approaches in airport concession planning.

The audience will learn:

  • Identifying current and future passengers; understanding their tastes
  • Designing for resilience, adaptability and operational excellence
  • Defining the framework and design parameters for tenant brand expression