Kellen Schroeter

Kellen Schroeter is the CEO and co-founder at Pattern Labs. The Boulder, CO-based startup is focused on automating airport ground operations processes. Before starting Pattern, Schroeter led product and program management inside Amazon’s robotics and artificial intelligence division as the team scaled up its fleet of autonomous mobile robots. Schroeter is passionate about sustainability, using automation to provide abundance for humanity, off-Earth robotic exploration, AI ethics, and paleontology.

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Seamless and remarkable future gate vision

The pre-flight experience at the gate is all at once boring and a chaotic rush. Alaska Airlines is looking ahead to a future shaped by seamless automation, advanced machine learning and remarkable personalization. The presentation will share the company's vision for the future gate experience, influenced by immersive retail and premium hospitality, and how the incubator approach pushes thinking, aligns teams to the North Star and accelerates innovation across the organization.

The audience will learn:

• The largest pain points for guests at the gate; what drives negative behavior
• The embedded gate technology that drives guest behavior and a premium perception
• How Alaska Airlines is preparing for growth through gate design and gate technology
• What is an incubator approach; how Alaska Airlines collaborates with airports and startups in its innovation lab
• How AI will reshape the day of travel for guests, and what airlines and airports should prepare for