Askin Demir
Askin has been passionate about aeronautics since a very young age. After his baccalaureate at Galatasaray High School, he joined Istanbul Technical University. He began his career as an airport agent, where he held various aeronautical-oriented positions. His rigor and professionalism have raised him to various professional stations at the international level.
Day -
1 - Customer service, passenger and workforce experience - 10:55 - 11:25
Airport management customer experience
The presenter will share his knowledge and opinions on the contributions made by AIBD Airport of Senegal, which opened in 2017, to the Senegalese economy and promotion, and the improvements that have been made in passenger experience with the ACI ASQ program over the past eight years.
The audience will learn:
- Western African airport experience and developments
- Customer experience with an African view
- The position and importance of the African aviation market
