Speaker Details

Etienne van Zuijlen
e10CDM

Etienne van Zuijlen

Etienne is a seasoned airport management professional, with 17 years in Royal Schiphol Group’s management development program in various leading (international) roles, as well as eight years of business development/sales with SITA in the airport operations domain. As an independent expert, he provides consultancy and business development such as market assessments and specialist sales engagements in airport systems, besides interim roles as a program manager and senior expert. He sometimes plays field hockey.
Day - 1 - Management and operations – increasing capacity and efficiency, airside - 09:00 - 09:05

Introduction by Conference Chairs


Day - 1 - Management and operations – increasing capacity and efficiency, airside - 09:00 - 17:30

Panel discussion: AI/ML experience in airport operations, accelerating toward total airport management

Discussing what comes next: the outlook on 2nd and 3rd generation AI/ML tools and integrated Total Airport Management (TAM) platforms. Panelists will begin by introducing their previous airports' use cases of AL/ML projects for airport operations, share lessons learned, and the issues that airports today need to consider when assessing system requirements, implementation, and deploying artificial intelligence effectively and responsibly. The panel will discuss the journey ahead to support TAM, future developments and desired outcomes.

The audience will learn:

  • The progress about operational AI/ML technology use at airports around the world
  • Not all airport systems need to be AI/ML driven at once