Werner Zahn

Werner Zahn studied electrical engineering with a focus on energy technology and microcomputers, graduating in 1983. He started his career at Cherry Mikroschalter as a development engineer and became head of R&D in 1986. In 1991, he founded DESKO, a leading provider of ID document authentication solutions. His visionary management and innovations in ID readers enhance security worldwide. In the airline sector, DESKO products set standards for quality and durability. Zahn's private interests include sailing, skiing and politics. His life exemplifies innovation and the blend of technology and entrepreneurship, with DESKO thriving under his leadership.

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Smart identity verification solutions as a key to a seamless passenger journey

A seamless passenger journey is one that feels natural and easy from start to finish, one which passengers can move through effortlessly, with all their needs anticipated and met at every touchpoint. These touchpoints should flow smoothly into each other without pain points, as any friction can cause the passenger to abandon their passenger journey. If customers are satisfied with their experience, they are more likely to continue doing business with you and to recommend your company to others. In this short presentation, DESKO founder and managing director Werner Zahn will explain the importance of identity verification in this context.