Singapore Changi Airport has been named as the World’s Best Airport at the 2013 Skytrax World Airports Awards held last night (10 April) at Passenger Terminal Expo 2013 in Geneva, Switzerland.
This is the fourth time the airport has won the prestigious prize, last claiming victory in 2010.
"In winning this prestigious accolade, Singapore Changi Airport cements its place as one of the world's favourite airports and we offer sincere congratulations on what has been a fantastic year of achievement," said Edward Plaisted, chairman of Skytrax. "Changi Airport continues to be a leader and innovator within the industry and is a key reason why it has been ranked amongst the top three airports for the last 14 years of the awards."
Mr Lee Seow Hiang, chief executive officer, Changi Airport Group, said, “Winning the Skytrax World's Best Airport award again is an immense honour for Changi Airport. It is as much a recognition of the passion of the 32,000-strong airport community that is the backbone of Changi's collaborative and well-oiled operational processes, as it is an affirmation of our mantra in putting our passengers at the heart of all that we do.
"At Changi Airport, we believe in focusing on the needs of our passengers and providing them with only the best of airport experiences, with our exciting slew of offerings that have been introduced through the years that add a touch of delight for our passengers. Our success has been possible only with the contributions of our partners. We thank them for their fullest support and our passengers for their vote of confidence."
Changi Airport also receive awards for Best Airport in Asia and the Best Airport for Leisure Amenities.
"The vast array of leisure and entertainment facilities really stand out at Changi, and serve to highlight the extent to which the airport management has gone to ensure maximum levels of passenger satisfaction. We only have to look at the fact that Changi served more than 50 million passengers for the first time during 2012, to see that it continues to attract customers and maintain its place as one of the world's leading hub airports," concluded Plaisted.
Passenger Terminal Expo + Conference is taking place on 9-11 April 2013 at Palexpo in Geneva. The event is the worlds leading airport terminal conference and exhibition, providing the most significant opportunity for airport and airline industries to debate current issues and form business relationships on a global scale.
Arconas has officially launched Compass, its airport media tower and charging stations, at this year’s Passenger Terminal Expo, taking place at Palexpo in Geneva, Switzerland on 9-11 April 2013.
Designed by Entro, the wayfinding and environmental communications specialists, Compass is a multifunction, modular media tower designed to enhance people’s experience in public spaces by configuring with seating clusters, workstations and a range of signage and display screen options.
“Compass is a multifarious tower system that was designed to help people navigate through public spaces,” explains Pablo Reich, Arconas’ executive vice president. “The flexible tower system incorporates power sources for charging, is used for wayfinding and communications, and also acts as a workstation for passengers and airport staff.”
The media tower provides airports with a source of non-aeronautical revenue by providing three sides of advertising LCD screens that can be positioned horizontally or vertically. The screen can be used for live television, interactive content or as Flight Information Display Systems, and as passengers spend more time in the seats, airport concessions benefit from increased business opportunities, according to the company.
The towers also provide a convenient place for passengers to recharge mobile phones, laptops and other devices by incorporating Duracell Powermat and inPower Flex modules that allow recharging wirelessly or though electrical outlets and USB ports.
The Compass towers are on display throughout the three-day event on stand 2100.
Public seating specialist Zoeftig is showcasing its new range of products on stand 4080 at Passenger Terminal Expo 2013, being held in Geneva, Switzerland on 9-11 April.
The company has launched its PowerHub workspace bar that includes intelligent charging, whereby the unit automatically recognises different types of devices and provides the optimal charging power necessary.
The company also launched its inFINITE Duo range, a sociable seating cluster, as well as its inFINITE Power in-seat power units and its Zenky+ range designed specifically for the US market.
Zoeftig also announced plans to open a new office and warehouse facility in Chicago as part of its ongoing strategy to extend its global reach.
For more information on Zoeftig’s future plans, read an exclusive interview with Paul Williams, CEO of the company, in the June issue of Passenger Terminal World magazine.
Picture: inFINITE Duo
World Health Networks has announced its partnership with World Heart Foundation at Passenger Terminal Expo 2013 in Geneva, Switzerland that will aim to tackle cardiovascular disease (CVD), the world’s number one killer.
The companies presented their unmanned, free-to-use, medical grade health station at the show which allowed visitors to stand 5354 to undergo a two-minute medical check using weight, height, BMI, body fat content and blood pressure measurements to understand their risk of CVD.
By joining forces the two companies will now work together to place these machines at all major airports around the globe, and have already conducted a pilot programme at Amsterdam Schiphol Airport which proved highly successful.
“People are not always aware of their CVD risk factors and tools such as the Health Stations can help inform and educate them. Through early detection of high blood pressure, which remains the leading CVD risk factor causing nine million of total deaths each year, many unnecessary deaths can be avoided,” said Dr Kathryn Taubert, chief science officer of the World Heart Federation. “Passengers travelling through airports can be informed of their blood pressure and other CVD risks. This public health service will help people have longer and healthier lives.”
“The core objective of our partnership is to tackle heart disease through easy acess, early detection education and empowerment of individuals,” continued Lon von Hurwitz, CEO of World Health Networks. “We provide this service free of charge to both airports and passengers through associated sponsorships. Airports will therefore be able to offer their customers potential life-saving facilities.”
The Health Stations include a 17-inch touch screen and an interactive information centre that allows users to find out more about the free service. To use the station, passengers simply stand on the foot plate and follow the instructions, which can be provided in multiple languages.
Once they have entered their weight, height, gender and age information, they then hold on to two metal handles, which then calculate the passenger’s BMI and body fat content. The user then places their arm in the cuff and their blood pressure measurement is taken. Once complete the machine provides a print out of the user’s vital statistics, which can be compared to the average measurements provided. It is hoped that with regular use, users will be able to identify any abnormalities in the results and consult a medical professional for advice before CVD develops.
Photo: Lon von Hurwitz, CEO of World Health Networks, and Johanna Ralston, CEO of the World Heart Federation, demonstrate their excellent Health Station to Virginie Marche, Project Manager, EWnvironmental Service, Geneva Airport. The Health Stations are currently being installed into various international airports as part of a global drive to combat cardiovascular disease.
CASSIOLI Airport Division is presenting its full range of baggage handling system (BHS) products at Passenger Terminal Expo 2013, which include check-in systems, inclined or plain carousels for baggage delivery, belt conveyors, integration of stations for the x-ray or explosive control, diverting systems, and continuous or "point to point" sorters.
Each solution comes from the joining of two specific skills. First, CASSIOLI Airport Division leverages decades of experience and technological know-how developed by CASSIOLI in the field of automation in industrial transport: modern systems for material handling, management and PLC software for reliable flows control and identification systems with RFID technology for maximum accuracy in terms of tracking. The other key component is the acquisition of skills gained in more than 15 years in the field of airport logistics as, for example, the "friction drive" propulsion, the adoption of extruded aluminum profiles and the use of high strength plastics (high fire resistance and low smoke propagation material). All equipment is designed with the aim of achieving the best balance between costs, efficiency and reliability.
Visitors to stand 5345 at the three-day exhibition, which is taking place in Geneva, Switzerland on 9-11 April 2013, will be able to view the entire range of BHS product from CASSIOLI.
Teknik Dokum has launched its MSTS Tray Carrier feeding trays for x-ray scanning at this year’s Passenger Terminal Expo.
Visitors to stand 5420 can see the new Tray Carrier in action and watch how it makes security check at airports faster and easier. There is no time loss for the passengers waiting for empty trays to put in their personal objects for x-ray scanning and no need for the security personnel to shuttle alongside the x-ray scanner to carry the empty trays from one end to the other by hand. Empty trays are just put into the channel of the MSTS Tray Carrier and are automatically transferred to passenger access points.
It is a maintenance free system with rigid steel frame, stainless steel panels, locker caster wheels, and long lasting quality conveyor belt driven by a noiseless electric motor.
PrehKeyTec GmbH, a leading international manufacturer of high-quality data input systems, is showcasing its MCI 111 A keyboard, which is especially designed for the airport industry, at Passenger Terminal Expo 2013 in Geneva, Switzerland on 9-11 April.
The alphanumeric keyboard is the ideal solution for fast and clear input of machine-readable data. Up to three independent readers provide the user with support for fast data entry.
The OCR reader for reading ID, passports and similar documentation, the magnetic card reader for reading credit cards or access cards, and the 2D barcode reader for recording labels, tickets or similar items. The ergonomic design has been selected to achieve optimum adaptation to human motor function. The two internal readers operate bi-directionally, so that documents and cards can be fed through the reader in both directions. IP 54 spill-water-protection and a lifetime of more than 30 million actuations for each key position ensure a service-free use for years.
The PrehKeyTec team will be on stand 4400 throughout the three-day event to discuss how it can help airport operators achieve fast data entry.
mercator has introduced its newly developed baggage tracking and management technology, mBELT, at this year’s Passenger Terminal Expo (PTE) 2013 in Geneva, Switzerland.
The technology has been designed to alleviate the industry’s baggage related pressure. In 2012, 25.8 million pieces of baggage were mishandled, of which 85% were delayed and 15% were damaged or lost, costing the aviation industry US$2.58bn. Last year, air travellers said that safely handled baggage is the second most important factor to them having a pleasant trip (source: IATA passenger survey 2012). Airlines, ground handlers and airports needed a complete baggage management suite, which will help them manage the entire life cycle of their passenger’s bags.
The launch of mBELT on stand 3125 at PTE 2013 supports the progress the industry continues to make towards getting passenger's bags to their destination on time. To date, mBELT has enabled savings of US$1.96m over the past three years, despite a 15% year on year rise in the numbers of passengers handled. Visitors to the stand will be able to meet with mercator’s experts and have a chance to win an iPad.
Hundreds of exhibitors, visitors and conference delegates amassed today (9 April 2013) in Geneva, Switzerland, for the start of what looks to be the best Passenger Terminal Expo and Conference yet.
Visitors to the event, which is being held until Thursday 11 April, were greeted by more than 180 exhibitors from all over the world, who were showcasing the very latest innovations for the passenger terminal industry, including baggage handling, security, passenger check-in and seating solutions. This year many companies have used the exhibition as a platform to launch their latest products, services and technologies.
Visitor Karl Smith, senior project manager, Beumer Group, enthused, "This is my first visit to Passenger Terminal Expo. I have just started work on a new project for the Beumer Group, so this is all very new to me. There's loads to see here and my first impressions are very good. The exhibition provides a great networking opportunity and I am learning lots about the industry."
Alongside the exhibition is the integral Passenger Terminal Conference that is being held across the three-day event and includes presentations from around 250 of the industry’s leading figures. Topics covered include airport design, planning and development, intermodal transport, commercial development, passenger experience, self-service, check-in and baggage processing.
Delegate Joseph Romano, architect at RS&H, said he was pleased to see so many interesting topics on the bill: "The conference is very good this year, but I wish I were more than one person, as there are so many topics being covered it would be good to take in all of them. Primarily the show offers an excellent networking opportunity."
Speaker and delegate, Mohamed Yousif Al-Binfalah, CEO, Bahrain Airport Company, who presented on Bahrain Airport's expansion and refurbishment plans, believes the conference and exhibition helps airports keep on top of industry trends."We have a number of objectives we want to achieve by attending the conference, including networking and touching base with our peers in the industry to help us learn from their experiences," he said. "We also believe the conference will help us remain on top of technological and sustainability developments, it offers a great opportunity to learn from industry leaders. There are a lot of products and services in the exhibition that any airport is in need of in order to keep pace with developments. There isn't any better opportunity than Passenger Terminal Expo where they are all under one roof."
Speaking at the end of what was a very successful first day, Tony Robinson, CEO of UKiP Media and Events, the organiser of Passenger Terminal Expo and Conference, said, "The opening day of the show confirms what we knew was going to be the case that this year's Passenger Terminal Expo is bigger and better than ever before. We have never seen it so busy on the first morning, and feedback from visitors, exhibitors and delegates is fantastic. That is because universally people now say it really is the best airport design, planning and technology event in the industry."
CONRAC has launched its latest addition to the dust-protected Public Display series, a 72in (183cm) screen at Passenger Terminal Expo (PTE) in Geneva, Switzerland today (9 April).
Visitors to stand 2210 throughout the three-day event on 9-11 April can see the 6172 PD, which has been designed for large-scale signage and features a low power Direct-LED backlighting that guarantees superior image performance with excellent contrast and brightness ratio. The display module is entirely sealed and docks-on to the separate control box by means of a special connector.
A further product launch at PTE, also based on the latest low power technology, is CONRAC’s elegant new slim-bezel display. The 47in (119cm) screen uses an Edge-LED panel.
CONRAC is also presenting an innovative industrial ARM-Board based on Quad ARM Cortex A9 with embedded Linux. The tiny board, designed for integration in the Public Display series, features a power consumption of less than 10W.
Passenger Terminal Expo + Conference is the worlds leading airport terminal conference and exhibition, providing the most significant opportunity for airport and airline industries to debate current issues and form business relationships on a global scale.
L-3 Security & Detection Systems is showcasing its ProVision ATD Security Scanner, which has just received European approval following testing under the European Civil Aviation Conference (ECAC) Common Evaluation Process (CEP), at this year’s Passenger Terminal Expo in Geneva, Switzerland.
Visitors to stand 7125 on 9-11 April can experience L-3’s ProVision ATD system, which utilises safe millimetre wave technology to automatically detect a broad range of materials, both metallic and non-metallic threats, by highlighting any anomalies on a generic mannequin, protecting passenger privacy. Advanced software processes scanned data and determines if the individual can be cleared through the checkpoint.
ProVision ATD offers customers an upgradeable technology platform that can be enhanced through software updates as new threats evolve or are introduced. A quick scan (less than two seconds) provides the data needed to confidently pass an individual through a checkpoint.
Vanderlande Industries is inviting visitors to stand 5140 at Passenger Terminal Expo 2013 in Geneva, Switzerland to experience the relaxed feeling users of its VIBES software suite experience every day.
The company is providing an in-depth insight in the possibilities of its VIBES software suite and is introducing several new options and modules that give total control over the baggage operation.
Vanderlande is a single-source supplier of own-brand, in-house manufactured baggage-handling equipment, own-brand, in-house designed and implemented baggage handling system software (VIBES), and integrated supporting commercial software and IT hardware packages.
Linder is displaying its bomb blasting wall claddings at Passenger Terminal Expo 2013, being held in Geneva, Switzerland on 9-11 April.
The company is on stand 2170 to discuss how safety against terrorism is playing an important part at locations where crowds of people come together, such as airports, railway stations and other public buildings.
The Lindner Group is also demonstrating how it has addressed this subject and developed a special wall cladding for maximum human safety. This wall system reduces the risk of injury considerably, as, in case of an attack, no splinters or particles can spread from the wall system and hit someone.
A further advantage is that the panelling can be installed vertically and horizontally. The substructure and glazing are designed individually for each project. Optimum security is additionally provided by special safety catches.
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