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09:00hrs - 13:30hrs Day 3 - Thursday 16 March
Room: E103.
Ageing Population & PRMs
09:00hrs - 09:05hrs
Introduction by Conference Chair
11:05hrs - 11:25hrs
Break
12:55hrs - 13:30hrs
Panel Discussion: Is there a way to contain PRM charges within acceptable levels?
Roberto Castiglioni
Chair, Airport Experience Group - ESAAG
easyjet Special Assistance Advisory Group
UK
Geraldine Lundy
Passenger Accessibility Manager
Virgin Atlantic Airways
UK
Marleen Roose
Customer Service Manager
Brussels Airport Company
BELGIUM
Samantha Berry
Accessibility Manager
OCS Group UK
UK
13:30hrs - 15:00hrs
Lunch
Your conference questionnaire will be sent to you by email today. See you at Passenger Terminal CONFERENCE 2018!

 

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HOST AIRPORT AUTHORITY

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Very informative and a great way to learn about all the new products available to enhance the traveller’s experience
Phillip Lindsey, MD Airport Customer Service, Delta Air Lines, USA




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CONFERENCE HOURS

Tue 20 Mar - 08:45-17:30
Wed 21 Mar - 09:00-17:30
Thu 22 Mar - 09:00-13:30

EXHIBITION HOURS

Tue 20 Mar - 10:00-18:30
Wed 21 Mar - 10:00-17:30
Thu 22 Mar - 10:00-15:00


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