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09:00hrs - 17:35hrs Day 2 - Wednesday 15 March
Room: F002 -F003.
Management & Operations
09:00hrs - 09:05hrs
Introduction by Conference Chairs
10:35hrs - 10:55hrs
Break
10:55hrs - 11:40hrs
Panel Discussion: The voice of A-CDM – best practices from key global A-CDM programmes
Etienne van Zuijlen
Head of Business Development - Airport Ops
SITA
NETHERLANDS
Kris de Bolle
Senior Aviation Consultant
To70
NETHERLANDS
Alison Bates
Head of Service Transformation & Operational Efficiency
Heathrow Airport
UK
Velissarios Eleftheriou
Founder & Managing Director
Totalcdm
UNITED ARAB EMIRATES
12:40hrs - 14:15hrs
Lunch
15:45hrs - 16:05hrs
Break
20th Anniversary Celebration - Gala Dinner Night!

 

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HOST AIRPORT AUTHORITY

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The endless networking opportunities with colleagues and industry leaders provide a great way to learn from the best and provides a vast insight into where this industry is headed. Passenger Terminal EXPO is a place to get inspired!
Eva Maarend, Marketing Specialist, Tallinn Airport, Estonia




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CONFERENCE HOURS

Tue 20 Mar - 08:45-17:30
Wed 21 Mar - 09:00-17:30
Thu 22 Mar - 09:00-13:30

EXHIBITION HOURS

Tue 20 Mar - 10:00-18:30
Wed 21 Mar - 10:00-17:30
Thu 22 Mar - 10:00-15:00


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