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09:05hrs - 17:30hrs Day 1 - Tuesday 14 March
Room: E106-E107.
Customer Service & Passenger Experience
09:05hrs - 09:10hrs
Introduction by Conference Chairs
10:50hrs - 11:10hrs
Break
13:15hrs - 14:30hrs
Lunch
15:40hrs - 15:55hrs
Break
Skytrax WORLD AIRPORT AWARDS Ceremony & Drinks Reception!

 

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Highly recommended! A lot of business, technical depth and width concentrated in 2.5 days
Marcelo Mota, Director of Operations and COO, Aeroportos Brasil Viracopos SA, Brazil




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