Should it become necessary for you to cancel your place at the conference, please consider if there is a colleague who would like to take your place.
If yes, we can substitute the registration details and put the conference delegate badge in your colleague’s name.
Substitutions can be made in writing, by email or post, up to seven days before the first day of the conference.
A cancellation must be received in writing, by email or post, more than 14 days before the first day of the conference.
The following information indicates the timescale and monies due for different cancellation periods.
Written cancellations received:
Group booking discounts
If your booking has been made as part of a group booking to receive an extra 5% discount, please note that should you cancel and bring the group number to under five delegates, you will be liable to pay the 5% discount on the group booking. Your groups remaining registrations will be totalled and 5% added, which will be the amount kept/payable.
Should you wish to cancel your conference delegate registration, please first find out if someone else from your organisation would like to replace you (we can amend registrations).
For cancellations, please contact: Janet Padgham at email@example.com